Privacy Policy

Introduction

Welcome to FSH Tech Solutions Pty Ltd ('we', 'us', or 'our'). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website/application https://smact.fshtechsolutions.com.

Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you provide to us directly.
• Usage Data: We collect information about how you use our website/application, such as the pages you visit and the features you use.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to personalise your experience and analyse site usage as described in our Cookies & Tracking Notice.

Respecting Do Not Track and Global Privacy Control Settings

Our website is committed to respecting the privacy preferences of our users. In addition to our cookie consent management, we also recognise and honor Do Not Track (DNT) and Global Privacy Control (GPC) signals.

• Do Not Track (DNT): DNT is a browser setting that allows users to express their preference not to be tracked across websites. If you have enabled DNT in your browser, our website will respect this preference and disable tracking mechanisms that are not essential to the functioning of our website.
• Global Privacy Control (GPC): GPC is a newer standard that allows users to communicate their privacy preferences, including the right to opt-out of the sale of personal information, through a browser signal. If you have enabled GPC in your browser or through a browser extension, our website will respect this signal and limit data collection and sharing in accordance with your preferences.

Please note that while we strive to respect DNT and GPC signals, these preferences may not be recognised by all third-party services integrated into our website. We encourage you to review the privacy policies of any third-party services to understand how they handle DNT and GPC signals.

For more information on how to enable DNT or GPC in your browser, please refer to your browser's documentation or the official Global Privacy Control website.

How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services.
• To communicate with you about updates, support, and promotional offers.
• To analyse and understand user behavior to enhance our website/application.
• For legal and regulatory compliance.

Sharing Your Information

We may share your information with:

• To provide and improve our services, including the use of DigitalOcean's infrastructure for hosting and database management.
• To communicate with you about updates, support, and promotional offers.
• To analyse and understand user behavior to enhance our website/application.
• For legal and regulatory compliance.

Third-Party Service Providers

We may share your information with third-party service providers to help us deliver our services effectively. These providers include, but are not limited to, DigitalOcean, which provides cloud hosting and database management services. DigitalOcean processes data on our behalf and in accordance with our instructions, ensuring that your data is protected and handled securely.

For more information about DigitalOcean's privacy practices, please visit their Privacy Policy.

Payment Information

We use Stripe, a third-party payment processor, to handle payment transactions for our subscription plans. When you make a payment, the information you provide is sent directly to Stripe and is subject to Stripe’s privacy policy. We do not store your payment information on our servers.

For more information about how Stripe handles your data, please review their Privacy Policy.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information.
• Correction or deletion of your information.
• Restriction of processing or objection to processing.
• Data portability.

Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. Our application and data are hosted on DigitalOcean's infrastructure, which provides robust security features and compliance certifications to safeguard your data. DigitalOcean's data centers are secured with physical and electronic measures and adhere to industry-standard security protocols.

International Transfers

Your information may be transferred to and processed in countries outside of your country of residence, where data protection laws may differ. Specifically, we use DigitalOcean's infrastructure, and your data may be stored and processed in their data centers, which are located in various regions around the world. We ensure that appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws.

Governing Law

This Privacy Policy is governed by the laws of Western Australia. Any disputes will be subject to the jurisdiction of the courts of Western Australia.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes.

Contact Us

If you have any questions or concerns about this policy, please contact us at [email protected].